If you sign an agreement with us, you benefit: you can only have the Essential package delivered with original Cat parts that match your maintenance plan. You can choose a top-noted repair and maintenance pack that gives you maximum protection and maximum performance. An agreement to increase productivity and reduce costs. No matter what equipment you own, your age or your applications, a Customer Support Agreement (CSA) ensures a timely and competent service to keep you in the workplace. You have more time to manage your business while we take on important service and maintenance tasks. When it comes to running your business, you are the expert. A CSA gives you more time to focus on what you can do best, while your Cat dealer offers specialized advice, service and support to improve machine performance. CTS: CTS was designed to help customers manage their chassis system and reduce costs by improving the built-in value of CAT chassis components and reducing landing gear inspection time. A CSA is an agreement between us and a customer to meet some or all of the customer`s device management requirements. As for our group`s mission to develop and deliver the best solutions with the greatest benefits for our customers, we offer Customer Support Agreements (CSA) at Teknoxgroup to help you better manage your equipment.
Custom support is fully tailored to your business and offers more of what you need and less than you need. When you hear the term service agreement or CSA, do you immediately think about maintenance? The services and support that help you maintain your resources can be key elements of a CSA, but many agreements go much further to help you improve your overall functioning. Our offer applies to small and large units, as the need to work efficiently and reduce operating costs is the same, regardless of the size, age or application of a machine. CSA is therefore available for new and/or used devices. Studies of different distributors around the world have shown that the costs of owning and maintaining a unit are reduced by 25-35% under a CSA. Each CVA offers different elements depending on the industry and the Cat product. Check out the pages above for specific details of CVA. But for every CVA, you can expect these four areas of property value. Think about your current preventative maintenance practices and service needs and think about who is best qualified to provide these services.