There aren't enough stars I can give to this shop! They saved me from working with Safelite and provided exceptional customer service. Safelite kept assigning the wrong part number and wanted to install a different windshield in my Toyota Prius, but these guys fought for me and got the job done in a fast and professional manner. If I ever need to replace my windshield again I will definitely work with them!! Renata A. 5/17/2019
Got windshield chip repaired at Eastgate Auto Glass near work. Total professionals and Excellent work done! Even cleaned up a "cap" issue previously filled by SafeLite, at no extra charge.
Completely happy with the work. The chip nearly invisible in direct sunlight and completely invisible in shade (when though I know where the chip was located, I can't see it).
Big thank you to Greg (took my call this morning and helped me upon arrival), Reed (technician that did the work) and total Sweetheart Lexie (finalized the transaction) and made me laugh.
Will definitely use again (and again)! Chris L 5/23/2019
Thank you Eastlake Auto Glass! Awesome work!
Eastlake Auto Glass quoted me $25 for a water leak/seal test, when Audi Service quoted me $179! They were able to book me in for an appointment right away. When I arrived, they took my car and called me back to show me the quick seal test. It sure enough had a big leak! Eastlake Auto Glass had my windshield replacement already at the shop, so they could see me in for replacement the next day. When I returned, they took my car for an hour and a half and returned it as new!
Lifetime warranty on their work and parts (heck ya!). They even applied my water leak/seal test towards the new windshield (double heck ya)! I have my own dash I put on myself, which they took off and put back on for me (appreciate that).
Audi Service in Bellevue mainly uses them for their glass repair. If you have an Audi with a glass issue, don't hesitate and go straight to Eastlake Auto Glass!
Although the team seems to be made up of mainly UW husky fans, I'd still recommend them! Thank you and go Cougs! Chloe W. 4/19/2019
My window had had a crack in it for about 6 months. When I called Eastlake, Greg was super accommodating and immediately gave me a quote and made time for me on a Saturday. The business is run efficiently and honestly and they treat their customers really well. I would 100% recommend. Sarah C. 2/10/2020
Wonderful, friendly, professional, clean, prompt. This family business does an excellent job! Going above and beyond: they used a special technique to transfer my Good to Go sticker! (It's peeled a tad but I'll be glad to use a bit of tape- beats buying a new sticker!) They also vacuumed my car out.
I passed up the 3.5-star auto Glass outfits a block from my house in Issaquah, because I knew that Eastlake wouldn't let me down! Competitively priced too. Good work! Alex L 12/21/2019
Love this place. Greg was quick to respond to my questions via Yelp. He got me in earlier than planned for windshield replacement on my Nissan Titan. About $120 less than the company my insurance recommended. Had me back in business in a couple hours.
Bonus! He actually preserved a membership decal on the old windshield and put it on the new one. (No windshield place ever did that for me.) I'll definitely go back for any future windshield work. Tom W. 3/21/2017
It's a family affair, sister, brother, and dad. Greg, the dad gave me some great advice regarding my choices of new windshields. He shared that I could opt for an OEM Mercedes product at $1050 for just the part. Alternatively I could select a manufacturer of glass that supplies the OEM market for $520, including installation and sales taxes. But I would need to be happy not having a "silver star" logo in the glass. I may drive Mercedes-Benz vehicles, but I didn't get to the point where I could afford them by wasting money. Thus, I chose the more affordable glass. Greg, and his staff were great in all regards, and I could not recommend them more highly. While hoping that I don't need another windshield in the near future; should the need arise you can be sure I will be revisiting Greg and his family.
Roger Roger P. 2/19/2017
My car was way over due for a windshield replacement. Called on a Monday morning and I was able to get an appointment for the following day. I dropped my car off at 6:30am and Greg gave me a ride to my office in Bellevue. Car was ready for pickup by 10:00am. Fair price and quick, friendly service - highly recommend! Jenna G. 8/18/2016
My windshield had a run-in with a rock, and the rock won, leaving a six-inch crack. It was the worst possible week for it to happen (is there ever a good time?), as it was pretty much impossible for me to get away to get it fixed.
Eastlake was wonderful. I left a message Sunday evening, got a call back first thing Monday morning. They quoted the price, told me how long it would take, discussed my insurance options, and got me a Tuesday morning appointment. For a nominal extra charge, they came to me to fix it, no problem - a huge relief given the week I was having.
The guys called when they were on their way over, arrived on time, got the windshield replaced in less time than they quoted - and even moved my Good-to-Go pass and oil change sticker over. Jessica S. 3/17/2015